Patient Information


We are always welcome to your dental questions about your visit, give us a call.Our Dental Receptionists and Office Manager will help you schedule appointments and complete necessary paperwork. They are also happy to do a complimentary benefits check with your insurance.

Patient Appointments


Patients are seen by appointment only. Our office strives to schedule appointments at your convenience. We make every effort to be on time for our patients, and we ask the same courtesy from you and your family. If you are not able to keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Insurance & Patient Co-payments


Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and the patient is responsible to the doctor. We will assist you every way we can in filing your dental claim and handling insurance questions from our office on your behalf.

Financial Policy


In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:
  • Payment of any account balance is due in full within 15 days of statement date
  • We gladly accept Visa, Discover, American Express or MasterCard payments
  • Payment plans are available through www.CareCredit.com

Patient Loyalty Program


Don’t have dental insurance? Try our Patient Loyalty Program. This program is neither dental insurance nor a discount plan, however, it delivers many cost savings benefits. The Patient Loyalty Program is run by The Elmwood Dental Group LLC and is exclusive to our patients without dental insurance. Learn more about our Loyalty Program.

Our Other Patient Resources:


New Patient Forms
Financial Options
Patient Loyalty Program
About Your Oral Health
Dental FAQ
Blog

If you have questions about the services we provide, please call (860) 331-8748 or use our Appointment Request Form.
At The Elmwood Dental Group LLC, our office is both parking and wheel chair accessible.
Locate Us
1132 New Britain Ave
West Hartford, CT 06110-2421


Located 5 minutes from Blue Back Square & Westfarms Mall

Call Us
(860) 331-8748
Office Hours
  • Mon: 7:30am to 4:30pm
  • Tue: 7:00am to 6:00pm
  • Wed: 7:00am to 4:00pm
  • Thu: 7:00am to 5:00pm
  • Fri: 7:00am to 4:00pm
  • Saturday by appointment
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